Whether you plan on riding our system once, or intend to commute
promise to help you quickly and courteously.
We’ve created this resource to help you learn about using our
system. At any time, please feel free to call our Customer Contact
Centre at 1-888-438-6646 (1-888-GET-ON-GO) with any questions you
The GO System
The GO network of trains and buses extends all over the Greater
Toronto and Hamilton Area (GTHA).
GO Trains and GO Buses serve a population of seven million in a
10,000-square-kilometre area extending from downtown Toronto to
Kitchener-Waterloo in the north-west; Niagara Falls in the
south-west; Orangeville, Barrie, and Beaverton to the north;
Stouffville, Uxbridge, and Peterborough in the northeast; and Oshawa
and Newcastle in the east. We connect with every municipal transit
system in the Greater Toronto and Hamilton areas, including the
Toronto Transit Commission (TTC).
GO Transit has seven rail lines, all branching from Union Station
in downtown Toronto. Each line is named for the region in which it
travels. Our seven train lines are Lakeshore West, Milton,
Kitchener, Barrie, Richmond Hill, Stouffville, and Lakeshore East.
At peak rush-hour periods, train service is available at all
Planning your route
Planning your route through our expansive network has never been
easier. In partnership with Google, GO Transit provides an
interactive online Transit Trip Planner.
Simply enter your starting location and your destination, and the
Transit Trip Planner will give you a route with stop times
incorporating GO’s network along with most GTHA municipal transit
Google Transit Trip Planner
and let Google do the planning for you.
The Transit Trip Planner does not take into account service
disruptions. Please check our
Updates page or subscribe to
On the GO
for up-to-the-minute updates.
If you would like to learn how to use the Transit Trip Planner,
please read our
Transit Trip Planner integrates GO’s schedules when planning
your trip. See the Planning Your Route section above for
how to use the tool.
Our schedules are also available online at
gotransit.com/schedules or through
GO Mobile, our
mobile app. You can use the
Schedule Finder to determine what schedule works for you.
Peak and off-peak hours
Train and bus schedules have been developed to reflect the needs
of the majority of passengers. During peak-periods (6:30 – 9:30 A.M.
and 3:30 – 6:30 P.M., Monday to Friday), trains run more frequently
and offer express trips between our busiest stations and Union
There is less demand for train and bus service during off-peak
hours and, as a result, frequency of trips is reduced.
During weekday off-peak hours, trains run only on the Lakeshore
line between Aldershot and Oshawa.
During the week, many of our stations are only served by buses
during off-peak hours. Please be sure to check
for more details.
On weekends, train service only runs between Aldershot and Oshawa
on the Lakeshore line. The rest of the GO network is served by bus.
Fares & Tickets
The price of your GO trip is based on the distance you’re
traveling and your
passenger category (adult, student, senior or child). Loyal riders
receive frequent-travel discounts by using a
To calculate your fare, please visit
Each GO ticket or pass is valid between two specified points,
called fare zones. It doesn’t matter whether you take a GO Train, a
GO Bus, or a combination of the two between these two points – you
may use the same ticket for the trip.
The PRESTO card is an electronic card that determines your fare
based on how far your trip is, and how often you travel. The more
you ride in a month, the less each trip costs. PRESTO also works
between many of the GTHA’s transit systems, meaning one card is all
you need for all your trips. Visit the
PRESTO page to find more.
Available for the passenger category indicated
||1 one-way between 2 fare zones.
||Electronic fare card, fare is
relative to monthly usage. Recommended for frequent riders.
||Unlimited travel between 2 fare zones
for the day specified.
||Unlimited travel between 2 fare zones
for the day specified. Valid for up to 5 people, including
Proof of Payment
For GO Train passengers, we rely on POP (proof of payment) honour
system. You are not asked to show a ticket every time you board our
trains. However, you are expected to be able to present a proof of
payment when asked. Failure to do so will result in a fine.
For GO Bus passengers, the drivers inspect the tickets and passes
as you board and disembark the bus
Purchasing your ticket
Tickets and passes may be purchased at specific GO Train Stations,
GO Bus Terminals, or from local agencies at specific times. Please
station or terminal’s page, for specific ticket information.
Single-ride and day passes are available for purchase from ticket
vending machines or bus drivers; they accept cash under $20.
PRESTO cards may be reloaded online or in person. Visit the
page for information on our convenient electronic card system.
With GO’s Passenger Charter, we
promise to keep our passengers in the know. When interruptions
or delays happen, we try to get the word out immediately to our
On the GO
is a subscription service that lets you sign up for timely,
customized news about the service you use. Once registered, you will
receive e-mail or text message alerts about service improvements,
new schedules, any major delays, construction notices, and other
news and information.
Updates page for up-to-the minute information about your trip.
Also, you can tune in to CP24 and 680News for frequent updates
during peak hours.
For information about what amenities are available at particular
stations, visit our
All GO Trains and stations are equipped with washrooms. GO Buses
do not have washrooms on board.
We have made a great effort to make our services accessible to all
The majority of GO stations are accessible to passengers who use
mobility devices such as wheelchairs and scooters — or anyone
preferring step-free access to the train, including senior citizens,
passengers with medical conditions, or people with luggage or baby
strollers. Many of our buses "kneel" to make it easier to board, and
several GO Bus routes offer wheelchair-accessible service on some or
Please visit our
accessibility page for more information.
Most GO stations have free customer parking for cars and bicycles.
To find out more about a specific station’s parking options, visit
station list page.
Parking page has general information about reserved parking, how
to practice safe and courteous parking, and parking fines.
Safety & Security
to always take your safety seriously.
If you haven't already, please record these numbers:
- 1.877.297.0642 - Transit Safety Dispatch (24 hours a day)
- 911 for life threatening emergencies or crimes in progress
Call our Transit Safety Dispatch or find Transit Safety staff if you
are involved in or see…
- an incident on the GO system
- parking dispute
- a suspicious package
- unsafe or prohibited activity
Our safety programs and practices have made our system one of the
safest in North America. We regularly work with community emergency
response teams, such as police and firefighters, and offer a hands-on
training program to ensure they are familiar with our safety procedures.
Learn more on our Safety & Security page.
Why take the GO?
Each GO Train operating in rush hour removes the equivalent of
seven kilometres of cars bumper to bumper from the roads. Running
180 trains per day, that amounts to several Gardiner Expressways
GO Transit helps you do your part by giving you the greener
promise to make your experience comfortable
Our customers always tell us how much they enjoy the relaxing
experience of riding GO. Need a little quiet time? Want to plan your
day or unwind after work? On the GO, you can read, use your laptop,
listen to music or have a quick nap. GO trains and buses are
comfortable and convenient.
Call 1-888- 438-6646 (1-888-GET-ON-GO), or visit our